FAQ – African Supermarket CA

Frequently Asked Questions

How long does shipping take?

How can I track my order?

What province in Canada do you ship to?

Can I change an order I just placed?

How can I stay updated on new product arrivals and promotions?

Subscribe to our email newsletter to receive regular updates on new products, exclusive offers, and special discounts, Connect with us on [social media platforms] for the latest news, and product highlights. Visit our website frequently to explore our expanding product range and discover current promotions.

Do you offer pickup orders?

What is your refund policy?

Items cannot be returned or exchanged once opened, consumed, or past their expiration date. For unopened items, we offer refunds or exchanges within two days of purchase with proof of purchase. Damaged or defective items will be replaced or refunded upon verification. Shipping and handling fees are generally non-refundable.

What payment method do you accept?

We accept a variety of payment methods for your convenience: Credit cards( Visa, Mastercard, American Express, Discover Debit cards(Visa Debit, Mastercard Debit, Interac Debit) Digital wallets(PayPal, Apple Pay, Google Pay) All transactions on our website are secure and encrypted to ensure the safety of your financial information.

How can i contact your customer support?

Our customer support team is available to assist you with any questions or concerns. You can contact us through the following channels: Email: support@africansupermarket.ca and Phone: +16479398262
We strive to respond to inquiries promptly and provide helpful assistance. Please feel free to reach out to us for any support you may need.

Do you offer bulk or wholesale purchases?

How can i store my dried food?